Artist Accounts FAQ

How to Invoice for Your Gigs

Gig GST Status Payment Method Action
ALL NOT Via Pushworth email the tax invoice with exact date, venue, artist and NETT amount
ALL GST Via Pushworth email the tax invoice with exact date, venue, artist and NETT amount
ALL ALL After Hand the tax invoice with exact date, venue, artist and GROSS amount directly to the venue immediately after your performance

What Is Your Booking Fee?

Gig GST Status Payment Method Booking Fee
ALL NOT Via Pushworth Your booking fee will be noted in the booking fee column
ALL GST Via Pushworth Your booking fee will be noted in the booking fee column
ALL ALL After Your booking fee will be noted in the booking fee column and will be invoiced by Pushworth for payment

Invoice Sample

PushworthArtistInvoiceSample2018

Receiving and Understanding Your Contract

Your performance contracts will be emailed to you as soon as possible prior to your performance date; they will be emailed to you by one of our friendly staff and will include one or many attachments. These attachments are your performance contracts and they note the conditions of your performance include performance times, performance dates, payment terms and the amounts to invoice for. It is important that before you commence your performance that these details are correct, in the event your contract is incorrect you will need to contact your booker immediately. As a performer it is your responsibility to ensure your agreement is correct.

Understanding each field in your contract can often make invoicing for a performance confusing. There are a few sections in a contract which you should pay particular attention to when invoicing for your performances. These fields will vary depend on the venue you are performing at & your GST status.

Keeping Track of Your Own Accounts

Understanding Your Statement

Understanding Your Remittance

Remittance by EFT 1286534 Your Bill(s) 161 less our Invoice TR100059573

Deductions

When an Invoice is paid to you, our system will automatically deduct all invoices that are in your ledger.

Our Weekly Invoice Process

Every Sunday/Monday our accounts department issues invoices to Venues for the previous Entertainment week. These invoices are emailed to the Venue Manager for approval. All payment terms are 7 Days Net.

When We Process Payments

Each day we check our Bank Deposits and Cheques received in the mail. We allocate the payment against the invoice that the Venue is paying by referring to the Venue Remittance. Once paid, processed and cleared, these funds are ready to be disbursed to the Bank Account nominated by the Artist in their Registration.

What Happens When a Venue Doesn’t Pay in 7 Days?

Each week, our Accounts Department contacts every Venue that has not paid their invoice in 7 Days. They receive an email with another copy of the invoice. We call the Accounts Department directly to remind them to pay the invoice.

For Hospitality Chains, we communicate directly with Head Office to track the pending payments. We continue this collection process until the invoice is paid in full. Every communication we make is also notified to the Venue Booker so that they are always aware of the Collection Status for each one of their Venues.

What if the Remittance Amount is incorrect?

Changing GST Status

Your GST Registration Status is your business. At registration you will notify Pushworth of your GST status. This is added to your Database file in our booking system. This GST status will therefore be calculated with every contract automatically. It is your responsibility to notify your booker IN WRITING once you change your GST status. Once this notice is received in writing we will update our system. Any contracts in the system that have been executed but not paid cannot be changed. Any contracts in the system that have NOT been executed will be cancelled and reissued with the new GST status

Changing Bank Accounts

At registration you will notify Pushworth of your BSB and Bank Account details. This is added to your Database file in our booking system. These details will show on your Remittance. It is your responsibility to notify your booker IN WRITING once you change your BSB and Bank Account. Simply noting them on an invoice will not suffice. We will ONLY take action once this notice is received in writing to update our system.

Communications Policy

Pushworth has a Zero Tolerance Policy in place when it comes to bullying. There will be times when you may feel frustrated. In these times, please start your research with your contract. If you do not understand it or have questions, ask your booker. As explained, Accounts are the end result of contracts added into our system by the Booker. Problems with amounts will ALWAYS be dealt with by your Booker. Our Administration staff do not have the ability to alter any contracts that have been added into our system by each booker. So we ask that you please communicate with them in a professional manner with all your questions. Our objective is your objective and that is to get you paid by the venue as quickly as possible. We are all working towards the same goal. So please ensure that all communication with our team is conducted professionally. Emails falling outside of a professional standard will be automatically removed by our system.

Changing Contact Details

At registration you will notify Pushworth of the contact details for the person responsible for taking bookings and the person responsible for managing the accounts. This is added to your Database file in our booking system. We will never discuss details of your finances over the phone to preserve your financial integrity. We will never communicate about your accounts with anyone OTHER than your nominated accounts person. It is your responsibility to notify your booker IN WRITING once you change your contact details (Mobile Phone, Address, Email Address) to ensure that your audit trail remains intact. In the event of changing the person responsible for managing your accounts we will need you to submit another registration form with their signature. We take the communication of information about your finances very seriously and as such will never discuss these matters over the phone.

Speaking To Our Accounts Person

How to Email Your Enquiry

  1. Email to: Accounts@pushworth.com
  2. Attach a copy of the Invoice You Are Chasing
  3. Note present BSB and Bank Account Number
  4. Note the specifics of the enquiry – Invoice Number, Fee Deduction, Remittance Number