Facilitator Program Structure

Vision

Establish a sustainable Faciltator System that grows with the Community in alignment with the Business Brand Plan.

Big Picture

  • Vision
  • Mission
  • Values
  • Goals
  • Projects
  • Plans
  • Governance

Enterprise Plans

Key Goals and Timelines – 1,5,10,15,20,50,100 Years for the following:

  • Operation
  • Strategic
  • Financial
  • Brand
  • Marketing
  • Management
  • Development

Global Business Brand Strtategies

Eastablish a big picture offer to a potential Facilitator in each of the seven value areas.

  • Brand Strategy
  • Marketing Strategy
  • Engagement Strategy
  • Cause Alignment Strategy
  • Community Strategy
  • Event Strategy
  • Referrals Strategy

Facilitator Management Offer

  • Accreditation
  • Licence – Renewal Policy
  • Board
  • Brand Policies
  • Business Policies
  • Facilitator Policies
  • By Laws
  • Certifcation
  • Event Policies
  • Community
  • Council
  • Facilitator Levels
  • Global Affiliations
  • Global Cause Alignment
  • Governance
  • Compliances
  • Insurance – Brand/Facilitator
  • Internships
  • Compliance ISO
  • Compliance ICF
  • Membership
  • Ongoing Education Requirement
  • RPL
  • Stewardship
  • Sustainability

Metric Offer

  • Brand
  • Network
  • Global Event Opportunities
  • Brand Co Marketing
  • Resource
  • Research Projects
  • Speaking Opportunities

Global Business Development Plan

  • Enterprise Management
  • Brand Management
  • Event Agency
  • Speaker Agency
  • Event Management

Policy

Code of Conduct

Confidentiality 

Corporate Standard

Dispute Resolution 

Fair Work Information Statement

Equal Opportunity

Personal Relationships

Personal Standards

Privacy

Termination

Workplace Health and Safety

Workplace Harrassment

Management of Data

  • International Data Management Compliance
  • Website Forms
  • Health Declaration
  • Conflict of Interest Declaration
  • Registration
  • International Taxation Compliance

Facilitation Management System Overview

  • CRM Database
  • Sales Training
  • Brand Management Training
  • Marketing Training
  • Event Management
  • Account Management
  • Supply Chain Management
  • Back Office Management
  • Website Management

CRM Database

  • Client Registration
  • Customer Service
  • Communication Management Specifics
  • Task Management
  • Multi-Dimensional Relationship Management
  • Data and Metrics Reporting
  • Product Management
  • CRM Specifics

Sales Management

  • Lead and Prospect Management
  • Proposals
  • Contracts/Sales
  • Change/Cancellation Management
  • Schedule Calendar (Company and Client)
  • Calendar Specifics per Event Type

Event Management 

 

  • Host Riders
  • Guest Speaker Riders
  • Worksheets
  • Itineraries
  • Money Sheets
  • Transport Sheets
  • Show Sheets – Support/Production
  • Box Office Management
  • Ticketing
  • Guest Lists
  • Invitations
  • Registration
  • Reconciliation
  • Event Calendar
  • Event Management
  • Publicity Management (Client SM, EDM, TVRPM, In House, Community)

Account Management

  • Taxation Administration and Reporting
  • Receivable – Self Invoice Upload via Website
  • Payable – Self Remittance Download via Website
  • Accounts Company
  • Accounts Client
  • Auto Invoice/Credits
  • Remittance
  • Purchasing
  • Export to External Accounting Software If Required
  • Account Specifics

Supply Chain Management

  • Customer Service Communications
  • Reporting
  • Relationship Management
  • Resource Management
  • Network Management
  • Marketing Management Specifics

Back Office Management

  • Customer Service Communications
  • Reporting Specifics
  • Team Specifics
  • System Maintenance Specifics

Functionality 

Document Management in:

  • Word
  • PDF

Database linked to:

  • Operating System
  • Newsletter System
  • Website System
  • Activity Reports for all adds, edits, deletes

Documents Produced:

  • Event Paperwork
    • Quote Specific
    • Contract
    • Cancellation Notice (including possible Cancellation Charge)
    • Work Sheet – per entity
    • Event Running Sheet
    • Total Event Money Sheet
    • Event Reconciliation
    • Event Publicity Plan
  • Event Account Management
  • Invoice
  • Credit
  • Statement
  • Remittance
  • Riders
  • Plans
  • Reports

Systems Integration

  • G Business Suite
  • Social Media Dashboard
  • Zoom
  • Loom
  • Website
  • Accounting Software

Website Management

  • Website
  • Landing Pages
  • Database
  • Customer/Supplier Log In
  • Service Feature
  • Facilitator Feature
  • Event Calendar
  • Forms – Autoresponders
  • Analytics and Metrics

New Artist Onboarding

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New Venue Onboarding

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Book Music for your Party, Function or Special Event.

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Book Music for your Party, Function or Special Event

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