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    The Pushworth Group
    • Home
    • About Us
    • Book Now
    • Musoverse
    • Contact
    • Access.Live
    How to join the Pushworth Marketplace

    Submit a Pitch for the show you would like Pushworth to consider for inclusion in the Marketplace. Visit: https://pushworth.com/artist-pitch/

    Your Pitch will be reviewed by the Marketplace team and key Clients.
    If your submission is assessed as suitable for booking within the Marketplace, the Pushworth team will contact you and invite you to complete onboarding into the Booking Portal.

    How to Onboard with Pushworth

    You will receive an onboarding link.
    Please gather all required information and assets before beginning the upload process to ensure a smooth and accurate submission.

    Once onboarding is complete, your show assets will be added to the Submission Hub.

    Once Onboarded with Pushworth

    Once you have completed onboarding and your Show Profile Page is active in our Client Submission Hub, the team will begin pitching your show. Because most programs are scheduled six months in advance, your first offers will generally come from last-minute cancellations or newly developed venue programs.

    The strength of your brand, the reach of your social media, and the engagement you generate all play a vital role in supporting our pitch.

    Please ensure you stay connected by:

    • Liking our Facebook page: https://www.facebook.com/ThePushworthGroup/

    • Following us on Instagram: https://www.instagram.com/ThePushworthGroup/

    • Joining our private Music Means Business Facebook group: https://www.facebook.com/groups/musicmeansbusiness

    • Subscribing to our Music Business Substack: https://www.musoverse.au/

    Tag us in your Facebook and Instagram posts so we can share your content through our channels.

    We will like and follow your pages in return. Stay connected with the Pushy Team.

    The Show Offer Process

    Onboarding does not guarantee show offers. It ensures that, when opportunities arise, your business is properly set up to meet the requirements of those offers. Pushworth is not your Agent; it is a Marketplace managing supply chains for a wide range of hospitality groups and independent venues, responding to enquiries based on specific dates, needs, and budgets.

    To maximise your chances of receiving and securing show offers:

    1. Keep your Pushworth Calendar updated with all dates you cannot supply.

    2. Maintain current marketing assets at all times.

    3. Actively build your brand—onstage and online—to increase reach and demand.

    What a Pushworth Booker Considers When Filling a Client Brief:

    • Availability

    • Show type (Band, Duo, Solo, DJ)

    • Genre and style

    • Demographic appeal

    • Digital reach and engagement metrics

    • Experience and reviews for similar shows

    • Geographic proximity

    • Budget compatibility

    To give each venue the strongest options, multiple acts may be offered for the same date. A fast response is essential.

    The Client makes the final selection.

    Once selected and confirmed, you will receive a Show Contract, issued to your Primary Contact via email.

    Show Safety Standard

    You must check in with the Duty Manager 60 minutes prior to start time for each performance to complete induction and receive a briefing on event requirements.

    You must provide Pushworth with your current $20 million Public Liability Certificate of Currency and ensure your SWMS (Safe Work Method Statement) is accessible on your phone at all times. All leads must be tagged and tested every six months.

    Any potential safety issues involving the stage, equipment, or audience must be referred immediately to the Venue’s security personnel.

    No pyrotechnics, flammable liquids, open flames, or burning of any kind are permitted on stage under any circumstances.

    Live Show Security

    Your safety is non-negotiable. If you encounter aggressive, threatening, or abusive behaviour during a show:

    1. Stop performing and notify the Duty Manager immediately.

    2. State the issue clearly and request assistance or security support.

    3. If the venue cannot ensure a safe performance environment, please notify them calmly that to preserve OHS you will have to stop the show until your personal and equipment safety is addressed.

    4. Document the incident and notify Pushworth within 24 hours.

    A venue must provide a safe workspace. You will not be penalised for ending a show due to genuine safety concerns.

    Production Standard (Local Soundtrack Shows)

    For standard local soundtracked shows, Suppliers will provide the appropriate PA system and lighting.

    • The PA system will be scaled to suit the venue’s capacity.

    • Minimum lighting requirements are:

      • Solo/Duo: 2 x PAR 56 lights (or equivalent)

      • Bands: 4 x PAR 56 lights (or equivalent)

    Smoke or haze machines are not permitted unless explicitly approved in advance. You must carry backup leads, batteries, and a complete gig kit to minimise the risk of technical issues during the performance.

    Marketing Standard

    As a condition of Onboarding into the Pushworth Marketplace, you agree to supply: High Resolution Publicity Image, Pitch Copy, Show Reel Link, Spotify Soundtracking Show Playlist, Social Media Links.

    As a condition of each Show Contract, you agree to publish a social media post (Facebook, Instagram, or TikTok) promoting the Show, tagging both the contracted Venue and Pushworth. This ensures all three parties can share the content and maximise promotional reach.

    Hospitality Standard

    No alcohol is to be supplied to Suppliers free of charge unless a Hospitality Rider has been formally agreed to and signed by the Promoter.

    All Suppliers are entitled to complimentary soft drink or water.

    Beverages may be consumed in the backstage area only, and all cans and bottles must be disposed of in the bins provided.

    If meals are to be supplied, the Client must provide its meal protocol to Pushworth for inclusion in the Show Contract.

    If a Drink Rider applies, the Client must also supply its drink protocol for inclusion in the Show Contract.

    Food may only be consumed in the designated Green Room (where provided).

    Suppliers are responsible for following their own security procedures for any personal or professional items stored on stage, backstage, side-of-stage, or in dressing rooms.

    Cancellation Policy
    • We understand that things will happen and you will need to Cancel at some stage.
    • To maintain the integrity of your Administration, Cancellations must be in writing (no phone/text), including contract number, performance date, venue, and reason.
    • Medical cancellations require a medical certificate which will be provided to the Venue.
    • If cancelling for another gig or due to calendar error, a cancellation fee will apply.
    • If a Cancellation Fee is charged, it will be paid directly to the Venue to compensate them for their additional marketing costs incurred due to the cancellation.
    • Emergency Cancellations will not attract a fee under the discretion of the Booker. Please call them as soon as you know you need to cancel.
    Marketplace Administration

    Once onboard, the email address and mobile phone number for the Primary Contact will be activated in the Booking Portal.

    This Primary Contact will receive a Contract for each Show.

    They will receive a Gig Confirmation Email in the week before the Show. They are responsible to select the Final Confirm for each show.

    They will receive a Gig Activation email in the week before the Show noting ALL gigs for that week.

    This Primary contact will have access to the Live Booking Portal Dashboards:

      • Supplier Administration Overview
      • Billing Overview (Self Serve addition of Supplier Tax Invoices and Payment Status)
      • Calendar Overview per Service (Specific Show)
      • Marketing Asset Management per Supplier Service (Specific Show)
    Change Management

    You can view your onboarded business information at any time in your Dashboard Overview, including your Business Name, ABN, GST status, Bank Account Name, BSB, and Account Number.

    If any of these details change, you must email [email protected] to request an update.
    Please note: updating details on an invoice does not update your system data — a direct email is required to action the change.

    If you obtain a new ABN, a full new onboarding process will be required.

    Pushworth Online Security Policy

    All identification documents submitted during onboarding are destroyed once your registration is complete. Your Driver’s Licence, address, and bank details are securely stored within our encrypted Booking Portal.

    Pushworth operates in full compliance with the National Privacy Policy. All user data across our website and systems is encrypted to ensure confidentiality and security.

    Our Security Plan includes the following policies and protocols:

    • Privacy Policy

    • Acceptable Use Policy

    • Terms of Service

    • Data Breach Response Plan

    • Access Control Policy

    • Incident Response Plan

    • Backup and Data Retention Policy

    Understanding Your Show Value

    In the Pushworth Marketplace, Show Suppliers are not employees. You operate as an independent business, partnering with us as we negotiate a wide range of show opportunities on behalf of Clients and Promoters seeking specific outcomes for their venues.

    The value of any show is determined by how your offering aligns with market demand. Key factors include:

    • Market perception and reputation

    • Online reach and engagement

    • Show performance metrics

    • Client and audience feedback

    • Budget parameters set by the Venue or Promoter

    • Overall market response

    As part of our Supply Chain management process, the Pushworth Marketplace specialises in generating opportunities and negotiating show arrangements that strengthen the business metrics of the entire market — including yours.

    Pushworth Support for Tax Requirements

    Once onboarded into the Booking Portal, you will have full access to your remittances, invoices, and downloadable reports, enabling you to manage your tax obligations efficiently and accurately.

    Supplier Resource

    Feel free to subscribe to our Substack at musoverse.au, a dedicated resource for everyone in the Musoverse — from promoters and musicians to the industry professionals who support them.

    Copyright © 2025. Created by The Pushworth Group

    Charlotte Day

    Customer Service Manager

    Charlie

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