Head to https://pushworth.com/venue-onboarding/
When you onboard with us, your booker will provide you with a password to access the Artist Directory.
The password will be updated quarterley. Your booker will make sure you get the update.
We want to know about your experience with the Live Music Artist that we supplied. To provide us with feedback click here
The more information you provide, the more the Artist can address your feedback and make improvements.
If your Marketing Team need a copy of our Logo download a zipped file here
For bookings, Click here and tell us what you need. We will get back to you within 24- 48 Business hours.
Things always change so if you need to update your overall booking needs with us head here and keep us in the loop
We will set up a Google Drive for all Digital Assets to be made available for you to market your shows. We will set up a Google Sheet noting each month calendar of shows showing Date, Times, Artist Name – to make it easier for your Team to track your bookings
Please feel free to direct all enquiries to our office to handle on your behalf. We will audition, register and onboard for you ensuring the artist meets full compliance and is a suitable standard for your venue.
We will either issue you with an individual show contract OR one Monthly Contract OR simply note all dates in your Google Sheet Calendar. Your choice.
We program 3 – 6 months in advance for local shows. Due to supply and demand, we program up to 12 months in advance for Holiday Shows like Oktoberfest and St Patrick’s Day. We work closely with you to plan your Premium Show offers and calendar to ensure you get the best deal possible with access to the best available show options.
It happens. You may have to cancel your booked entertainment at the last minute because your car park is flooded. Your stage is leaking. You have lost power. You may not have enough staff to even operate. You may have a glitch in your internal booking system and accidentally double book your artist with ours.
These things happen. We work closely with all venues to help you through a challenging situation to find an amicable solution when things like this happen. The standard industry practice is that all cancellations within seven days must be paid in full as the Artist has lost income due to no fault of their own. However, we are always happy to negotiate for you to find an amicable solution for all parties.
You will have to deal with cancellations as well. Artists you have booked directly may cancel at the last minute or simply not show up.
In the event of a no show or cancellation by your Artist, call Pushworth and we will attempt to replace that artist for you. 9/10 times we will be able to find a replacement act for you. Our Data shows that casual booking venues struggle with a 65% greater rate of no shows and last-minute cancellations than venues who book exclusively with Pushworth.
Conversely, our Artists may get sick, have car accidents on the way to your show or have to take sick children to the hospital at the last minute. These things happen.
In the event of a cancellation by the Artist, Pushworth will replace that artist for you.
Our Entertainment Week is Monday to Sunday.
Performance Times will be noted on each Contract.
In the event of a time change, Pushworth will email the Artist with your revised times.
Each Performance will operate on the time set by you.
The Artist must check with the Duty Manager upon arrival and synchronize times to establish Official Gig Time and ensure start, finish, sets and breaks are maintained.
All Artists will set their devices to Official Gig Time.
In any dispute over performance start/end time, we shall defer to OGT.
You reserve the right to cancel a performance if a performer does not show up on time a performance.
Should you ask the Artist to finish earlier than the contracted times, you are still obligated to pay the full amount on the contract.
Should an Artist ask to finish earlier than the contracted times, they will consult with your Duty Manager to notify them of the reason and will be paid in lieu for the time performed.
We email Gig Activations to all acts the week before your gig to double confirm. They are instructed to arrive no less than one hour priod to the show start time. However illness, accidents and mother nature sometimes intervene. So please call us if the act has not arrived 60 Minutes before show time.
Should you wish to contract any Pushworth artist for once a month shows for the duration of six months, Pushworth agrees to not book that same Artist at a potential competitor venue in that same regional area, (within five kilometres) for that same period. Subject to Discretion.
No Alcohol to be provided free to Artists unless a Hospitality Rider has been agreed to and signed by the Promoter.
All artists are entitled to complimentary soft drink or water.
Drinks may be consumed backstage and disposal of cans and bottles into the provided bin.
If meals are provided, the Venue will be provide the protocol to Pushworth for inclusion on the Show Contract
If a Drink Rider is provider, the Venue will be provide the protocol to Pushworth for inclusion on the Show Contract
Food can only be consumed at the official Green Room (if provided).
The Artist must follow its own Security Protocol for all items stored on stage, backstage, side of stage or in a dressing room.
You will provide all logistic requirements for a Standard Cover Show Installation.
Here are the Standard Installation Details for your reference:
Standard Load in is 1 Hour Prior to Performance.
Set Up is 30 Minutes Prior to Performance
Break Music to be on 15 Minutes prior to Start Time
Sound Check is Line Check Only unless otherwise agreed in writing.
Break Music to be on 15 Minutes post Finish Time. (unless otherwise notified)
Production Dismantle and Load out is immediately after Performance (unless otherwise notified)
Specific Installation times will be noted on the Show Contract
You will provide all logistic requirements for a Feature or Touring Artist Show Installation.
Here are the Standard Installation Details for your reference:
Load In Times as per the contract – typically at least three hours prior to performance
Set Up Times as per the contract typically at least two hours prior to performance
Strict Sound Check Times as per the contract – typically at least one hour prior to performance
Load Out Times as per the contract – typically immediately post performance
In standard local shows, Artists will provide the appropriate PA & lights.
The PA will be appropriate to venue capacity
The minimum lights requested are 2 x pars 56 or equivalent for solo/duos & 4 x pars 56 or equivalent for bands.
Smoke/Haze machines are not permitted unless otherwise approved
You will email the full In House Spec PLUS the name and contact number for your PA technician to us before we issue the Show Contract
The Artist will follow their Health and Safety protocol and ensure that all usage of In-House equipment is done professionally, safely and with respect.
In the event that the In House equipment is damaged in any way, the Artist will be liable for said damage.
In House equipment must be repaired and maintained quarterly to ensure the integrity of the sound production in house.
All Pushworth Artists will notify us of any equipment that no longer works so that you can arrange for repair and maintenance
You will provide the Artist with:
A safe area to perform – a stage or a designated performance area
Power in close proximity to the stage
Sufficient staff to ensure adequate supervision of the Venue and security and protection of the Artist at all times
Secure parking for the Artist close to the load in bay/entrance
For Feature Shows, power supplies as operated by suitably qualified persons and equipment (as set out in the Production Rider) in good working order.
For Feature Shows: A central area in the auditorium of the Venue for the sound and lighting equipment/desks and Purchaser confirms it will provide suitable first class sound and lighting facilities as set out in the Production Rider
For Feature Shows: a clean, comfortable, air-conditioned, lockable dressing room with table, chairs, mirror and power points suitable for up to 12 persons for Artist’s exclusive use. (IF CONTRACTED) The key to the room will be given to the Artist on arrival
For Feature Shows: parking adjacent to the Venue stage entrance and access to the Venue for the Artist, the Artist’s crew and equipment at least six hours prior to the opening of doors for the purpose of set up and sound check, and access to allow load out equipment after the Performance
For Feature Shows: Secure parking for three vehicles close to stage door
Pending your Service Selection and Touring/Feature Artist Contract requirements, some shows have accompanying riders:
Flight and Baggage Riders
These will be uploaded to your Google Drive for your access
Pending your specific OHS requirements, our Artists can meet your nominated Safety Officer for a Site Induction upon arrival at your venue
Our Artists are covered with annual Public Liability Certificate of Currency $20 Million
Our Artists have a Tag and Test Lead Certificate updated every 6 months
Our Artists follow their own unique SWMS for each show.
Our Artists will alert any unsafe behaviour to your nominated Safety Officer
Our Artists will follow their own SWMS and ensure that all members and all production crew observe the Safe Work Practices for example:
In the event that the equipment on the stage provided by the venue, is getting wet from flooding or rain, the Artist has the right to terminate the performance until such time that the performance area is deemed safe by the Venue OHS officer.
In the event that the stage is uncovered outdoors, and the Artist is unable to perform due to excess heat and sun exposure, the Artist has the right to terminate the performance until such time that the performance area is deemed safe by the Venue OHS officer.
In the event that flooding in the area will prevent the Artist from safely getting home, they have the right to terminate the performance and accept payment of time in lieu, in consultation with the Venue OHS officer.
Our Artists will follow all Health and Safety protocols as advised by your nominated Safety Officer
Our invoices are sent each Monday morning for the entertainment week before.
Please add [email protected] into your Email Contacts list.
We will email a Tax Invoice for the entertainment for the previous week to your nominated Accounts person on the following Sunday/Monday (or next business day post weekend) from [email protected]
As the service is personally delivered, the payment terms are 7 days net. For longer payment terms, please discuss with your booker. Additional fees may apply.
The BSB and Bank Account details for your payment are clearly noted on each Invoice.
They are also clearly noted on the Invoice Email Signature for your convenience.
Once you deposit your Invoice payment in full, please email your Remittance to [email protected]
Once your invoice is paid in full, it is paid to the Artist’s Invoice within 72 business hours
We issue Invoice Follow Up emails every Tuesday and will follow you up for payment once 7 days have passed.
All payments will be made directly to The Pushworth Group unless otherwise agreed in writing.
Statements and Reports can be provided to you at any time. Simply email [email protected] with your request and we will provide it within 48 business hours.
Failure to pay the Pushworth Invoice within 7 days may result in the application of late fees of 20%.
We are GST Registered.
All Artists provide their own Public Liability Insurance.
We will publish a Social Media post (Facebook) for every show at your venue and will tag you. We will post a Story on Instagram for all Premium and Feature Shows. We will tag you in all posts. Please feel free to share on your socials.
Please tag @thepushworthgroup in all Social Media posts and stories for shows at your venue and we will share through our networks.
Office Telephone 07 3124 4051
On Call: 0418 874 141