PUSHWORTH MARKETPLACE

SUPPLIER CODE OF PRACTICE

Effective Date: 1 July 2025

Legislation Referenced:

  • Private Employment Agents Act 2005 (Qld)
  • Fair Work Act 2009 (Cth)
  • Superannuation Guarantee (Administration) Act 1992 (Cth)
  • Applicable Work Health and Safety legislation
  • Australian Privacy Act 1988 (Cth)

0. PREAMBLE

This Supplier Code of Practice (“Code”) sets out the professional, operational and legal framework governing Suppliers who deliver live entertainment services through The Pushworth Group Pty Ltd (“Pushworth”) Marketplace.

This Code applies to all Suppliers, including soloists, duos, bands, DJs, tribute acts, variety performers and premium concert performers engaged via the Pushworth Booking Portal.

By completing onboarding and accepting any Show Contract, the Supplier agrees to comply with this Code.

A material breach may result in suspension or removal from the Booking Portal.

1. MARKETPLACE STATUS & LEGAL POSITION

1.1 Marketplace Structure

Pushworth operates as a commercial Marketplace arranging and administering live entertainment engagements (“Shows”) between Clients and independent Suppliers.

Pushworth holds a Private Employment Agents Licence under the Private Employment Agents Act 2005 (Qld) authorising it to arrange entertainment engagements.

Pushworth does not:

  • Employ Suppliers
  • Provide labour hire services
  • Direct or control the Supplier’s business operations

1.2 Independent Contractor Engagement

All Suppliers operate as independent business entities (sole traders, partnerships, companies or trusts).

Each Show is governed by a result-based performance contract. Engagement is for delivery of a defined performance outcome during a specified event window, not for hours worked.

The Supplier:

  • Retains full control over artistic direction and repertoire
  • Determines rehearsal methods and performance style
  • Supplies and manages its own personnel
  • Provides its own equipment unless otherwise agreed
  • Bears its own business expenses and commercial risk
  • May work with other agencies or venues (non-exclusive)

The Promoter may specify reasonable event requirements, including:

  • Performance time and duration
  • Venue access and soundcheck windows
  • Production and safety standards
  • Marketing collaboration obligations

These are commercial event specifications necessary for venue compliance, patron safety and commercial viability. They do not constitute supervision or employment control.

1.3 No Employment Relationship

Nothing in this Code or any Show Contract creates:

  • An employment relationship
  • A partnership or joint venture
  • Ongoing work obligations
  • Entitlement to employee benefits

Show payments are commercial performance fees and are not wages or salary.

1.4 Taxation, Superannuation & Insurance

Suppliers are solely responsible for:

  • Taxation obligations (including PAYG and GST where applicable)
  • Assessing and managing any superannuation obligations under applicable law
  • Maintaining appropriate insurances, including minimum $20 million Public Liability Insurance

Pushworth and the Client do not withhold tax or automatically make superannuation contributions. Suppliers should obtain independent accounting advice relevant to their business structure.

2. JOINING THE PUSHWORTH MARKETPLACE

2.1 Show Pitch

Suppliers must submit a Show Pitch via:
https://pushworth.com/artist-pitch/

Onboarding approval does not guarantee Show offers.

2.2 Onboarding Requirements

Suppliers must provide:

  • Legal entity details
  • ABN and GST status (or Statement by Supplier if applicable)
  • Public Liability Insurance Certificate of Currency ($20M minimum)
  • SWMS documentation
  • Current Test & Tag certification (6-month cycle)
  • Marketing assets (see Section 3.7)

2.3 Primary Contact

The Supplier must nominate a Primary Contact who:

  • Confirms bookings
  • Receives contracts and remittances
  • Holds Portal access for that entity

Changes in legal entity or ABN require new onboarding.

3. SHOW DELIVERY STANDARDS

3.1 Installation & Timing

The Supplier must:

  • Report to the Duty Manager upon arrival
  • Complete venue induction where required
  • Be installed and sound-checked at least 30 minutes prior to start time (unless otherwise agreed)

Reasonable delays caused by unforeseeable events must be communicated promptly.

3.2 Stage Presentation & Conduct

Suppliers must:

  • Maintain a general audience rating unless otherwise agreed
  • Dress professionally and consistent with venue standards
  • Use stools/chairs only where integral to performance or pre-approved
  • Avoid visible lyric books (discreet devices permitted)
  • Respect venue staff, patrons and professionals

Illicit drugs are strictly prohibited.

3.3 Conduct & Zero Tolerance

Pushworth enforces zero tolerance for:

  • Physical abuse
  • Sexual harassment
  • Verbal harassment
  • Threatening or defamatory conduct

Serious misconduct may result in immediate suspension.

3.4 Work Health & Safety

Suppliers must:

  • Maintain $20M Public Liability Insurance
  • Ensure SWMS is accessible
  • Ensure all electrical equipment is tested and tagged
  • Report hazards immediately

Nothing in this Code transfers primary WHS obligations from the Client as venue operator.

If the venue cannot provide a safe environment, the Supplier may cease performance without penalty.

3.5 Production Standards

Suppliers must provide appropriate Production and basic lighting scaled to venue size unless otherwise notified in writing.

Minimum lighting guidelines:

  • Solo/Duo: 2 x PAR 56 or equivalent
  • Band: 4 x PAR 56 or equivalent

Smoke/haze requires prior written approval.

Backup equipment is a professional responsibility.

3.6 Marketing Obligations

Suppliers must maintain:

  • High-resolution images
  • Pitch copy
  • Show reel link (where available)
  • Social links

For each confirmed Show, the Supplier agrees to publish at least one promotional social media post tagging both the Venue and Pushworth.

Content remains within the Supplier’s creative control.

Suppliers warrant that all marketing materials are legally cleared.

3.7 Hospitality

No alcohol is to be supplied unless specified in the Show Contract.

Water and soft drinks are permitted.

Pushworth and the Client accept no responsibility for loss or damage to personal items.

3.8 Supplier Cancellations

Cancellations must be submitted in writing and include:

  • Contract number
  • Date
  • Venue
  • Reason

Medical cancellations require documentation.

Cancellation fees may apply where cancellation is avoidable or commercially negligent.

Emergency events will be assessed case-by-case.

4. BILLING & PAYMENTS

4.1 Invoicing

Suppliers must enter their Tax Invoice Number via the Pushworth Booking Portal to trigger payment processing.

4.2 Payment Timing

Clients are invoiced weekly with standard 7-day terms (unless contract specifies otherwise).

Payments are processed within 72 business hours of cleared funds being received from the Client.

Pushworth facilitates the show booking between the Customer (Venue) and the Supplier (Artist) and cannot guarantee Client solvency.

4.3 Late Payments

Automated reminders are issued.

Accounts follow up daily.

Suppliers retain rights under their contract to enforce payment where necessary.

4.4 Deductions

Service-related invoices (cancellation fees, marketing, management) may be issued separately.

All deductions reflect genuine commercial costs.

4.5 ABN Status & Withholding Compliance

Suppliers must maintain a current and active Australian Business Number (ABN) for the duration of their participation in the Pushworth Marketplace and at the time payment becomes due for any Show.

Quoting and maintaining a valid ABN is a condition of payment.

If a Supplier’s ABN is cancelled, inactive, suspended or otherwise invalid at the time payment is due, Pushworth may:

  • Withhold payment in accordance with PAYG withholding legislation (including withholding at the highest marginal rate where required), and/or

  • Suspend payment until a valid ABN is provided and verified via the Australian Business Register.

Pushworth will not be liable for any delay in payment arising from a Supplier’s failure to maintain a valid ABN.

Suppliers remain solely responsible for all taxation, GST registration and statutory compliance relating to their business operations.

5. TERMINATION & RELIABILITY MANAGEMENT

5.1 Artist Reliability Index (ARI)

Pushworth maintains an internal Artist Reliability Index (ARI) based on:

  • Documented cancellations
  • Notice periods
  • Frequency over 12 months

Verified illness or force majeure is excluded.

The ARI is a risk management tool, not automatic termination.

Pushworth may review show offers where reliability concerns arise.

Suppliers may request a review of their ARI in writing.

5.2 Voluntary Removal

Suppliers may request removal from the Portal in writing.

Future bookings may be cancelled subject to contract terms.

6. NON-CIRCUMVENTION

Where Pushworth introduces a Supplier to a Client, the Supplier must not bypass Pushworth for 12 months without written consent.

Direct bookings during this period incur a buy-out fee of $50 + GST per Show for six months.

This fee represents a genuine pre-estimate of administrative and relationship costs.

7. PRIVACY & DATA SECURITY

Pushworth complies with Australian Privacy Law.

All sensitive data is encrypted and access-controlled.

Identification documents are destroyed post-verification.

Pushworth maintains:

  • Privacy Policy
  • Data Breach Response Plan
  • Access Control Policy
  • Incident Response Plan
  • Backup & Retention Policy

8. ACCEPTANCE

By onboarding and accepting Show Contracts, the Supplier confirms they have:

  • Read this Code
  • Understood their obligations
  • Agreed to comply as a condition of Marketplace participation