SUPPLIER
HANDBOOK.
+ FAQ.

No. Completing onboarding does not guarantee bookings. It simply means your act is eligible to be presented to Venue Partners when suitable opportunities arise. Venue entertainment programs are often planned months in advance, and bookings are awarded based on factors including:

• Availability
• Suitability for the venue
• Entertainment style
• Audience demographic
• Geographic location
• Budget
• Professional reputation
• Marketing presentation
• Previous performance history
• Client preference

The more complete and professional your profile, the greater your opportunity to be considered.

No. Pushworth operates as a Marketplace and Private Employment Agent. Suppliers generally operate as independent business operators providing an agreed entertainment outcome under a commercial Show Contract.

Depending on your business structure, you may operate as:

• Sole Trader
• Pty Ltd Company
• Trust
• Partnership
• Charity
• Foundation

Pushworth is not a Labour hire provider.

Pushworth is not your Employer.

Pushworth is not your Business Manager.

The most successful Suppliers generally:

• Keep their Portal Gig calendar current.
• Maintain professional marketing assets.
• Respond promptly to Show offers.
• Deliver consistently high-quality performances.
• Build positive venue relationships.
• Maintain strong online and social media profiles.
• Promote their booked performances.

Your Pushworth Portal profile is your digital audition.

Keep it current.

To complete onboarding you will need:

• ABN
• GST Status
• Bank Details
• Public Liability Insurance (minimum $20 million) Certificate of Currency
• Safe Work Method Statement (SWMS)
• Current Test & Tag Certificates (where applicable)
• High Resolution Hero image
• Show description
• Social media links
• Show reel link
• Spotify Playlist Link
• Google Drive Link for Additional Images, Logos, Social Assets and Riders

NB Incomplete onboarding may delay activation.

Once Onboarded, you will be sent an Activation Link. Refer to Portal Help Centre ↗ for all Portal Guides.

Add the details of your nominated Super Fund

Note that your Contracts will show the SG Amount included

The Super Ledger shows SG Payments made for each Bill. You can download a CSV Report to reconcile with your Fund.

Refer to Super.Live™ artist guide ↗

Where you operate under a Sole Trader ABN, you will be asked to add these details into your Client Portal:

• Tax File Number (TFN)
• Superannuation Fund Name
• Fund ABN
• Fund USI
• Membership Number
• Current Address
• Current Email Address
• Current Telephone

In the case of a SMSF you need the ESA and Membership Number plus the BSB and Bank Account details

This information is stored securely and used solely for administering Superannuation Guarantee contributions where applicable.

Pushworth contracts with the holder of the Sole Trader ABN who may in turn subcontract to deliver shows. If you are booking your act under a Sole Trader ABN then we are obligated to pay the SG to the ABN holder's Super Fund.

Whatever works best for your Music Business, please talk to your Accountant to get advice on the best way for you to manage and administer the SG.

Pushworth is not your Business Manager and does not provide legal, accounting or taxation advice.

Where a Venue Client has elected to appoint Pushworth to administer Superannuation through the Pushworth Super.Live™ service, Pushworth will calculate and remit the applicable Superannuation contribution to your nominated Superannuation Fund using the information you have supplied.

Where a Venue Client has elected to administer Superannuation directly, Pushworth will not process those contributions.

Pushworth is not your Employer.

It provides an administration service only and does not provide legal, taxation or accounting advice regarding your individual circumstances.

Talk to your Accountant about how to declare the Labour Component for each gig.

Click here for Show Delivery Declaration ↗

Where a Venue Client has instructed Pushworth to administer Superannuation within the agreed contract amount, the Superannuation component is calculated by first determining the earnings component of the total contract amount.

The Superannuation amount is therefore 12% of the earnings component, not 12% of the total contract value.

Yes. Suppliers are free to quote their commercial fee in whatever manner they choose.

If you wish future quotations to be treated as

Performance Fee + GST + Superannuation (where applicable)

Please advise your Pushworth Booker.

The final commercial terms of each engagement remain subject to agreement between the Venue Client and the Supplier.

Many artists operating Solo, Duo, Bands, Tribute Shows and other multi-performer productions choose to operate through a Partnership, Company or Trust as their business grows.

Pushworth cannot advise which business structure is appropriate for your circumstances.

You should seek advice from your Accountant or professional adviser before changing your business entity.

If your legal entity changes, including your ABN, business name or entity type, you must complete a new Pushworth onboarding using your updated business details before future contracts can be issued under the new entity.

Yes. Tax File Numbers, Superannuation Fund details and related information are collected only where required to administer Superannuation through the Pushworth Super.Live™ service.

Pushworth stores this information using secure systems and manages it in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and the Pushworth Privacy Policy.

Information is used solely for the administration of Superannuation and is not disclosed except where required to process contributions or where required by law.

Suppliers do not upload invoices.

After Venues confirm that your gig was executed and delivered in accordance with the contract, you can:

1. Log into the Pushworth Live Portal.
2. Open the Accounts Dashboard.
3. Select Receivable.
4. Locate the relevant Show (search Contract #)
5. Click on Add Reference
6. Enter your Supplier Tax Invoice Number.

Your invoice reference will appear on your remittance advice once payment has been processed.

Pushworth processes Supplier payments within 72 business hours of receiving cleared funds from the Venue. Because Pushworth operates as a Marketplace, payment timing depends upon when the Client pays its invoice.

You can monitor payment progress through your Billing Dashboard at any time.

If you are operating as a Sole Trader, the ATO have deemed you to have SG paid on your behalf.

We cannot process your payment until your complete Super Fund details are added to your Client Portal.

Once that is added and provisioned, payments will be made as usual.

All cancellations must be submitted in writing.

Your cancellation should include:

• Contract Number
• Show Date
• Venue Name
• Reason for cancellation

Medical cancellations may require a medical certificate. If a cancellation occurs because of another booking, diary error or administrative oversight, cancellation fees may apply.

Please notify your Booker as early as possible.

Not without Pushworth's written approval.

If you are enquiring about an invoice, communicate with the Accounts team or your Booker.

If Pushworth introduced you to a Venue within the previous twelve (12) months, you agreed when you onboarded to honour the terms and conditions and will not book directly with them outside of the Pushworth contract.

Doing so may result in: Removal from the Marketplace, Cancellation of future bookings and/or Recovery of applicable fees

If you're unsure, contact your Booker.

All Suppliers of Live Entertainment are expected to maintain professional marketing assets and maintain each profile for each show in their Pushworth portal.

• Hero Image
• Show Description
• Show Reel Link
• Spotify Playlist Link
• Social Media Links
• Google Drive Link for Riders, Logos, Social Assets and additional images

For each booked Show you agree to Promote the event on social media.

Tag both the Venue and Pushworth where possible.

• Public Liability Insurance COC $20 Million
• SWMS
• Tag and Test Certificate
• Nominate a Group OHS officer for your show

Your OHS officer is responsible to observe the Venue Induction Process for each show

Your OHS officer is responsible to complete an Incident Report in the event of activity occurring outside of the agreed terms of your show contract.

Upload your Public Liability COC in the Portal.

Change your bank details in the Portal.

Change your Super Fund details in the Portal

To change your Taxable Entity or ABN, you will need to onboard again.

• Confirm gigs weekly via Email and via your Portal
• Add unavailable dates into the Portal Calendar
• Add all Non Pushworth Show Bookings into the Portal Calendar
• Replace Google Calendar with Portal Calendar
• Use Public Booking Link to Pitch your Show

Before contacting Pushworth, we recommend checking your Portal Dashboard first, as most information relating to bookings, payments, contracts, compliance and marketing assets is available there.

For Portal Tech Support head to Portal Help Centre ↗